DO YOU RIGHT AUTO
PRIVACY POLICY
Effective Date: June 1, 2026
Do You Right Auto respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting information, scheduling services, approving estimates, or receiving automotive repair and diagnostic services.
This Privacy Policy explains what information we collect, how it is used, how it may be shared, and the choices available to you regarding your information.
1. INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including:
• Name
• Phone number
• Email address
• Physical address
• Vehicle information
• Vehicle Identification Number (VIN)
• Service history
• Appointment information
• Communications submitted through forms, email, text messages, social media, or phone calls
We may also collect information necessary to provide estimates, schedule appointments, complete repairs, process payments, and maintain service records.
2. PAYMENT INFORMATION
Payments may be processed through third-party payment providers.
Do You Right Auto does not store complete credit card numbers or payment account information on its systems.
Payment processing providers maintain their own privacy and security practices.
3. HOW WE USE INFORMATION
Information may be used to:
• Schedule appointments
• Provide estimates and invoices
• Perform requested services
• Communicate regarding appointments and repairs
• Send service updates and reminders
• Maintain service records
• Process payments
• Respond to customer inquiries
• Administer warranty claims
• Improve customer service and business operations
• Comply with legal and regulatory requirements
4. COMMUNICATIONS
By providing contact information, you authorize Do You Right Auto to contact you regarding:
• Appointments
• Estimates
• Repair recommendations
• Service updates
• Invoices
• Warranty matters
• Follow-up communications
Communications may be provided through:
• Phone calls
• Text messages
• Other electronic communication methods
Standard message and data rates may apply through your mobile carrier.
You may request that non-essential communications stop at any time.
5. PHOTOS & VEHICLE DOCUMENTATION
Do You Right Auto may photograph or document:
• Vehicle conditions
• Damaged components
• Failed parts
• Diagnostic findings
• Repair procedures
• Completed repairs
Documentation may be used for:
• Business records
• Warranty administration
• Quality control
• Training
• Dispute resolution
Customer-identifying information will not be publicly shared without permission.
6. INFORMATION SHARING
Do You Right Auto does not sell customer information.
Information may be shared only when reasonably necessary with:
• Payment processors
• Website and software providers
• Scheduling and communication platforms
• Parts suppliers
• Warranty providers
• Insurance companies
• Legal authorities when required by law
• Professional advisors assisting with business operations
Information is shared only to the extent reasonably necessary to provide services or comply with legal obligations.
7. DATA SECURITY
Reasonable administrative, technical, and physical safeguards are used to help protect customer information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission can be guaranteed completely secure.
Customers acknowledge that all electronic communications carry some inherent risk.
8. DATA RETENTION
Customer records may be retained for business, accounting, warranty, legal, tax, operational, and historical purposes for as long as reasonably necessary.
Records may remain archived even after a customer relationship ends.
9. WEBSITE ANALYTICS & COOKIES
The Do You Right Auto website may use cookies, analytics tools, or similar technologies to improve website functionality and user experience.
These technologies may collect non-personal information such as:
• Browser type
• Device type
• Pages visited
• Time spent on pages
• General geographic region
This information is used to improve website performance and customer experience.
10. THIRD-PARTY WEBSITES
The website may contain links to third-party websites or services.
Do You Right Auto is not responsible for the privacy practices, content, or policies of third-party websites.
Customers should review the privacy policies of any third-party services they choose to use.
11. CUSTOMER RIGHTS
Customers may request:
• Access to personal information maintained by Do You Right Auto
• Correction of inaccurate information
• Removal of information where legally permissible
Certain records may be retained when required for warranty, accounting, tax, legal, operational, or regulatory purposes.
12. CHILDREN'S PRIVACY
Do You Right Auto does not knowingly collect personal information from children under the age of 13.
If such information is discovered, reasonable efforts will be made to remove it.
13. CHANGES TO THIS POLICY
Do You Right Auto reserves the right to update or modify this Privacy Policy at any time.
The most current version shall supersede all prior versions and will be posted on the company website.
14. CONTACT INFORMATION
Do You Right Auto
Phone: 719-466-8181
Email: Service@DoYouRightAuto.com
Website: DoYouRightAuto.com
Business Hours:
Monday – Friday
8:00 AM – 6:00 PM
By using the website, submitting information, requesting service, scheduling an appointment, approving an estimate, or receiving services from Do You Right Auto, you acknowledge that you have read and understand this Privacy Policy.